You’ve heard of work orders, but maybe you think they’re for large businesses or maybe you don’t really understand the purpose and how they can help your house cleaning business. Make no mistake, work orders should be part of your daily work.
Chances are you’ve heard the statistics many times before. According to the U.S. Small Business Administration, only seven out of ten “new employer” firms survive at least two years, and only half will last five years. And these numbers refer only to businesses that have hired employees – if you consider one-person work at home […]
Creating training manuals for your house cleaning business is one of the best decisions you can make if you have made the decision to hire workers. This creates a system new hires can follow to perform the work to your standards. These manuals don’t have to be huge at all, but they do need to […]
Deciding the value of your cleaning business when it’s time to sell is what many small business owners want to know. In reality, the fair selling price of a business is what a buyer is willing to pay and what the seller is willing to accept. Sounds easy, but is it really? When selling a […]
We’re moving and responding so fast today – usually in response to technology – that customer service has had a systemic erosion over the last few decades. Today I’m truly shocked at the attitude of many businesses and employees who take their customers for granted.
Even a well run business experiences times when things are not running smoothly. Your results depend on how you deal with these situations. If you are feeling frustrated with your business it is time to sit down and take a good look at certain areas. This article will examine some of the sources of a […]
As a small business owner, one of your jobs is to make sure you have enough cash on hand to pay your bills. A true indicator of the health of a business is cash flow, the money flowing in and out of the business. This money includes that from sales, expenses, debts collected, credit extended, […]
People have many different reasons to start a small business. Sometimes they just want to earn a little extra money, others see house cleaning as a way to get out of a dead-end job or away from a boss they don’t like.
I have spent a lot of time over the years reviewing software to manage a cleaning business. I was ready to write a special report on my recommendation, but just couldn’t do it because of the cost of the software. Although it would be excellent for the mature business, I just couldn’t justify the expense […]
Every week I send out an eMail Newsletter to my customers. Every week they have a chance to submit feedback to me about the product they purchased. This feedback is anonymous, so I have no idea who sent it and no way to reply. As I mentioned, this is a feedback survey. The purpose of […]
In our fast-paced world made even faster with the addition of everything digitized, we still don’t seem to have time in the day for everything we need to do. When running a business, this can be the start of the downfall. One of the areas you should never shortcut is customer management. One of the […]
In order to track and monitor your online reputation it’s important to do an assessment first. Your online reputation is very important to your future business success. Without maintaining the reputation you want to project you might unwittingly project something you didn’t intend. To take control of your online reputation check it out for yourself. […]
Once you make the decision to hire workers for your cleaning business, you end up doing the best you can to motivate them to produce the quality cleaning you need to keep your clients. But are you getting results? Now that you have the workers, it’s time to determine if your management style is working […]