Cleaning Work Orders How to Organize Work Orders in Your Management Process You’ve heard of work orders, but maybe you think they’re for large businesses or maybe you don’t really understand the purpose and how they can help your house cleaning business. In this post, you’ll learn: Why cleaning work orders are a business best […]
Is Your Small Business Struggling? 10 Issues to Fix NOW – Before You Fail
Chances are you’ve heard the statistics many times before. According to the U.S. Small Business Administration, only seven out of ten “new employer” firms survive at least two years, and only half will last five years. And these numbers refer only to businesses that have hired employees – if you consider one-person work at home […]
Developing Training Manuals for Your Residential Cleaning Business
Creating training manuals for your house cleaning business is one of the best decisions you can make if you have made the decision to hire workers. This creates a system new hires can follow to perform the work to your standards. These manuals don’t have to be huge at all, but they do need to […]
How to Value Your Cleaning Business When it’s Time to Sell
Deciding the value of your cleaning business when it’s time to sell is what many small business owners want to know. In reality, the fair selling price of a business is what a buyer is willing to pay and what the seller is willing to accept. Sounds easy, but is it really? When selling a […]
Customer Service Mistakes to Avoid to Increase Customer Retention
We’re moving and responding so fast today – usually in response to technology – that customer service has had a systemic erosion over the last few decades. Today I’m truly shocked at the attitude of many businesses and employees who take their customers for granted.