One issue in residential cleaning that brings out the boxing gloves in business discussions is pricing jobs and providing quotes. It used to be standard procedure to perform in-home estimates, but today many business owners say that it takes up too much of their time and it’s not cost effective. As with anything in life, […]
7 Ways to Find Clients for Your Commercial and Home Cleaning Business
We all need to new clients to make our businesses a success. It’s important that you have a way to get and retain customers, no matter what size your business is or how many clients you want. And you need a way to do that quickly and easily. Using templates and established strategies is one […]
Customer Service Mistakes to Avoid to Increase Customer Retention
We’re moving and responding so fast today – usually in response to technology – that customer service has had a systemic erosion over the last few decades. Today I’m truly shocked at the attitude of many businesses and employees who take their customers for granted.
Why Your House Cleaning Prospect Chooses Your Competition and What to do About it
Have you ever stayed awake at night stressing about why a prospect didn’t choose your business for their house cleaning needs? You toss and turn obsessing about your competition and wonder how they are able to book more clients. You follow their social media accounts, their newsletter, their ads and waste a lot of time […]
10 Steps to Grow Your Cleaning Business with LinkedIn
The professional networking website LinkedIn was launched in 2003, and now boasts well over 400 million accounts (100 million of which are active). LinkedIn has firmly established itself as the leading website for professionals to meet, speak to and connect with one another. Let’s go through how to use LinkedIn for business effectively. One of […]
