Acquiring optimal cleaning equipment not only elevates the quality of service but also enhances efficiency and client satisfaction. Dive into this comprehensive guide, where we’ll demystify the process of selecting, purchasing, and maintaining the essential gear that will empower your cleaning business to shine above the rest.
House cleaning insurance plays a crucial role in protecting your cleaning businesses from unexpected financial risks and legal liabilities.
Online reviews have unquestionable power to shape consumer behavior and purchase intent. They are also an absolute gold mine for learning about the desires of your cleaning business customers. Reading these reviews will help avoid common pitfalls and give you deeper insight into your customer’s psychology.
We’re moving and responding so fast today – usually in response to technology – that customer service has had a systemic erosion over the last few decades. Today I’m truly shocked at the attitude of many businesses and employees who take their customers for granted.
It’s the two things that will always be a constant in your residential cleaning business: finding and converting leads into new customers and finding and retaining new employees. It takes a lot of trial and error to discover what works for your business. Most house cleaners today also want to get into commercial cleaning. You […]
I don’t know anyone who actually likes business planning, including me! The little fact most people don’t realize is that business owners who actually take the time to plan their business reach success faster than those who don’t plan… and they earn more! It really isn’t as difficult as you might think once you know […]
Some of the most common questions I get about growing a residential cleaning business ends up really being about the business owner just not knowing when or how to say “No.” How is it possible to say no in your business and still grow your earnings? New business owners work very hard to please their […]
There is a real difference between a good business referral that’s going to help you reach your business goals and a weak referral that’s not. Referrals are all about quality, not quantity, and you need to understand this qualitative difference in order to carry out a successful referral program. Referrals Are about Relationships The foundation […]
As your business comes to the end of a year of operation, it’s time to start planning your goals for the next year. Your goals for the new year will depend on what type of year your business had. Your goals may be a combination of fixing issues that held you back and how to […]
I have spent a lot of time over the years reviewing software to manage a cleaning business. I was ready to write a special report on my recommendation, but just couldn’t do it because of the cost of the software. Although it would be excellent for the mature business, I just couldn’t justify the expense […]
The slowest season for a house cleaning businesses is the summer in many parts of the US. Kids are out of school, the family is on vacation, they’re cutting back financially for the summer, and various other reasons. I found this to be most prevalent with families and teachers. In reality, a client could stop […]
The risk management plan is different in a small business than that within a large corporation, but the problems that arise as a result of poor risk management are the same. For many small businesses, all it takes it one hit to knock them down. Every dollar counts and unforeseen events and losses could cost […]
You’ve started a business and you’re making money. Now what? You should be planning a business exit strategy so your business is liquid and flexible just in case you need to make a change. Having a five year plan is one way to ensure your success. If you’re like many, you don’t want to be […]
It all starts with a good ad to motivate the right people to call or send in their resume. By listing your ideal employee, level of proficiency, incentives, bonuses, etc., you’re telling job hunters exactly what you need and are willing to provide. Your prospects are sizing you up from the moment they talk to […]
Have you encountered clients that wait too long before seeking professional cleaning help and yet don’t keep up with the cleaning on their own either? How to define your business boundaries will help you manage these types of customers. This is yet another common issue in residential cleaning. The problem is, they can no longer […]
It’s normal to have doubts when running your own business, but letting those thoughts take over is your road to failure. Letting a little phrase (or similar thoughts) pop into your head every time you have an idea may delay the implementation so long you can’t make any progress. How many times have you had […]
You have a new client. You have provided them with their first cleaning and your quote for ongoing service. As the service progresses, your new client starts grumbling about the time you spend in their home. Their previous house cleaner was able to get the job done faster. Why is it taking so long? What’s […]
In order to track and monitor your online reputation it’s important to do an assessment first. Your online reputation is very important to your future business success. Without maintaining the reputation you want to project you might unwittingly project something you didn’t intend. To take control of your online reputation check it out for yourself. […]
Are you thinking of starting a business or are you working to make your existing business as successful as it can be. Well, there are things successful people don’t do – they learn from their mistakes. That’s how they keep moving forward and avoid stagnating. Once you learn how to overcome obstacles, you start seeing […]
Your job as a small business owner is to STAY in business! Once you open your business, you are in a continual race with your competition for the best customers and a way to provide the best services. This race can take up a lot of your time monitoring how they run their business and […]