We’re moving and responding so fast today – usually in response to technology – that customer service has had a systemic erosion over the last few decades. Today I’m truly shocked at the attitude of many businesses and employees who take their customers for granted.
Even a well run business experiences times when things are not running smoothly. Your results depend on how you deal with these situations. If you are feeling frustrated with your business it is time to sit down and take a good look at certain areas. This article will examine some of the sources of a […]
As a small business owner, one of your jobs is to make sure you have enough cash on hand to pay your bills. A true indicator of the health of a business is cash flow, the money flowing in and out of the business. This money includes that from sales, expenses, debts collected, credit extended, […]
You’ve heard of work orders, but maybe you think they’re for large businesses or maybe you don’t really understand the purpose and how they can help your residential cleaning business. In this post, you’ll learn: Why work orders are a business best practice The purpose of a work order How to use work orders effectively […]
People have many different reasons to start a small business. Sometimes they just want to earn a little extra money, others see house cleaning as a way to get out of a dead-end job or away from a boss they don’t like. Other than that, many haven’t thought past their need to move on so […]