One of the top issues in residential cleaning is the hiring process to grow your business. If you haven’t managed people the process will leave you shocked and frustrated with a lot of questions. One thing you want to avoid is sitting around waiting for interview candidates who never show! In this article I’ll share: […]
We’re moving and responding so fast today – usually in response to technology – that customer service has had a systemic erosion over the last few decades. Today I’m truly shocked at the attitude of many businesses and employees who take their customers for granted.
Even a well run business experiences times when things are not running smoothly. Your results depend on how you deal with these situations. If you are feeling frustrated with your business it is time to sit down and take a good look at certain areas. This article will examine some of the sources of a […]
Clicking on a link sometimes means I make a small commission if you make a purchase. I only make recommendations on products I have thoroughly reviewed or use myself. Documenting your procedures is one of the best ways to systemize your residential cleaning business. These documents should be as detailed as possible, with no steps […]
The big reason people hire a business coach is to accelerate growth and improve their bottom line. While there are many different aspects of your business that you can work on with your coach, the end goal is always to increase profits and stability – build a business that will provide for you and your […]