One issue in residential cleaning that brings out the boxing gloves in business discussions is pricing jobs and providing quotes. It used to be standard procedure to perform in-home estimates, but today many business owners say that it takes up too much of their time and it’s not cost effective. As with anything in life, […]
8 Steps to Transition From a Solo House Cleaner and Hire Your First Worker
Once you have started your business doing the work yourself, it’s a daunting task to consider bringing in workers. You’re used to working alone and your clients are used to you and how you provide the service. You have invested everything you have in nurturing your clients and nobody wants that to be impacted. In […]
How to Terminate an Employee in Your Residential Cleaning Business
In this post you’ll learn: The legal aspects of terminating an employee What you need to have before hiring employees How a review process is used to validate the termination How to reduce the emotional impact for the employee Making the decision to terminate an employee is hard, but actually sitting down and telling the […]
Legal Tips for Using Customer Testimonials in Your Residential Cleaning Business
In the age of social media, I think we can all agree that customer testimonials are crucial to the success of our business. On social media platforms, people are looking for “social proof.” This is a new way of saying, “If it’s good enough for them, it’s good enough for me.” Social proof, a term […]
Developing Training Manuals for Your Residential Cleaning Business
Creating training manuals for your house cleaning business is one of the best decisions you can make if you have made the decision to hire workers. This creates a system new hires can follow to perform the work to your standards. These manuals don’t have to be huge at all, but they do need to […]