House Cleaning Client Notices

Who They’re For: Independent cleaners, businesses with workers, referral agencies

What They Do: Gently remind your client of your company policies

Why You Need Them: To notify your client of a problem before it becomes an issue. One of the problems I had managing teams of employees were the issues that were encountered while the team was at their scheduled appointment. These were sometimes just silly little policies overlooked by the client, but made it difficult for us to do our job.

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“The Silly Little Policies”

When the boss isn’t around, the client will take advantage!

It wasn’t enough that my team lead would discuss the issue with the client! Sometimes the client wanted to argue with my employee, thinking they were alone and defenseless.

Why?

Employee Request or Company Policy?

Well – they just needed a gentle reminder from the business. After all, was it an employee request or was it a company policy?

I quickly solved the problem by creating little Client Notices for all the irritating stuff we encountered. Such as:

Sorry – we had an accident
Communication – we need your feedback
It’s difficult to clean around so many people
We really don’t want to clean when you’re sick
It’s a scorcher out there and we could have heatstroke
Don’t leave us hanging the day of your appointment
Things have changed in your house (aka a price increase)
The temperature is dropping and we could still have heatstroke!
Your valuables could get lost

These notices are created in MS Word and ready for you to add your company name and phone number. Don’t want to make the changes yourself? Then use the pdf documents that are included and do not have to be customized.

Each notice is printed 2-up – that means they are 2 on 1 sheet of paper. All you have to do is print the notices and cut them in half. Use your own paper cutter or take them to the nearest office store and they’ll do it for you!

Your purchase includes complete instructions for use.

I designed these mini flyers to be left behind when a job is completed to notify the client of an issue. When the client is home, it’s solid proof of your company policy and not just the whim of the employee.

Each form is printable and can be customized for your business

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These printable forms are completely customizable for your business and include instructions for use

Forms have been created in MS Word

Get All 9 Notices Today!

Not included in other HCP Packages

Use coupon code TODAYONLY for a special discount!

How do the Client Notices Work?

Here’s the deal….many very good clients can easily become a nightmare, if you let them. After all, your employee/worker is the only “face” they see representing your company. Pretty soon they start to believe the worker(s) are their worker(s) and not yours! If you are doing the cleaning yourself, this is a non-confrontational way to gently remind your client of your policy.

Clients respond to documented policies – not those you make up on a whim

I know, I know – your worker(s) are supposed to be keeping them happy.

Consider this…you are running a business and you are responsible for your workers. You have related overhead that could be affected when your company policies are ignored – possibly even risking your insurance rates.

These Client Notices gently remind your client about your company policies while inviting them to discuss the issue directly with you.

How to Use the Client Notices

As your worker explains the situation to your client, a Client Notice is handed to them at the same time. If the client is not home, your worker will leave a Client Notice along with the other paperwork you leave at the end of an appointment.

How easy is that?

Problem Solved!

I never had another problem with an issue after using these Client Notices. Sure – they may need another reminder, but that’s why you have the notices on hand!